Imagine an excavator hitting a gas pipe, causing water to leak into it, or a whole district experiencing a power outage, because a middle station fails. In these types of crisis situation, grid managers like Alliander ensure that everything is back up and running as quickly as possible and that customers are informed of the situation. That is why the company's crisis organization opted for net-centric operation: sharing available information directly with everyone involved, so that everyone has the same up-to-date picture: the common operational picture. Alliander operationalized this method with scenarios and communication via email and WhatsApp. In order to make communicative support more structural, the company asked Geodan for a systematic solution.
Safe and reliable energy supply
In case of problems with gas and electricity grids, immediate action is crucial. Thanks to Geodan's crisis management system, all of grid manager Alliander’s employees involved in the process have immediate access to all relevant, up-to-date information. This lets them work together to get the situation under control quicker.