ProRail resolves dozens of malfunctions and incidents on the railway every day. To do this, the company works closely with transporters, (rail) contractors, and emergency services. As such, up-to-date communication is crucial, both between the cooperating parties and with passengers, locals, and the media. Because all parties involved used to use their own, sometimes outdated, communication tools, it often took a long time for everyone to be aware of the latest developments regarding a malfunction or incident. That is why ProRail approached Geodan for an efficient national information system.
Resolving railway incidents more efficiently
In order to solve malfunctions and incidents on the track as quickly as possible, all parties involved must cooperate efficiently. To do so, they need good, current information. The smart information and communication platform SpoorWeb facilitates that. The system even works preventively.